Riassunto esame Strategie comunicative e negoziali della lingua inglese, prof. Baldi, libro consigliato Negotiating, Lowe, Pile

NEGOTIATING

UNIT 1 : PREPARING TO NEGOTIATE

ASKING FOR OPINIONS

• WHAT DO YOU THINK ABOUT THE OFFER?
• WHAT ARE YOUR THOUGHTS ON THEIR PROPOSAL?
• HOW DO YOU FEEL ABOUT THE CONTRACT?
• DO YOU AGREE?

GIVING OPINIONS

• I DON'T THINK WE SHOULD REDUCE THE PRICE.
• WE COULD OFFER A LOWER PRICE
• IN MY OPINION WE SHOULD FIND OUT MORE INFORMATION

RESPONDING TO OPINIONS

• THAT'S A GOOD IDEA
• THAT SOUNDS FINE TO ME
• I'M NOT SURE I AGREE

PRIORITISING

• I'D PREFER TO NEGOTIATE OVER THE PRICE RATHER THAN SPEED OF DELIVERY
• QUANTITY ISN'T AS IMPORTANT AS QUALITY

GIVING REASONS

• BECAUSE OF
• SO THAT
• THIS MEANS THAT

Negotiating

Unit 1: Preparing to Negotiate

Asking for Opinions

• What do you think about the offer?
• What are your thoughts on their proposal?
• How do you feel about the contract?
• Do you agree?

Giving Opinions

• I don’t think we should reduce the price.
• We could offer a lower price.
• In my opinion we should find out more information.

Responding to Opinion

• That’s a good idea.
• That sounds fine to me.
• I’m not sure I agree.

Prioritizing

• I’d prefer to negotiate over the price rather than speed of delivery.
• Quantity isn’t as important as quality.

Giving Reasons

• Because of
• So that
• This means that

Unit 2: Opening the Negotiation

Welcoming

• Welcome to...
• I'd like to welcome you to...

Making Introductions

• My name is...
• This is...
• These are...

Making Small Talk

• I hope you had a good journey
• Have you been to... before?
• I hope to see some of the sights

Setting the Agenda

• Shall we get down to business?
• I suggest we start by looking at...

Stating Interests

• An important consideration for us is to...
• We want...
• We need to have...

Unit 3: Making Proposals

Making Proposals

• My proposal is to...
• One idea is that we...
• My suggestion is...

Accepting Proposals

I think that meets our requirements.

That sounds acceptable.

I can accept that...

Fine.

Rejecting Proposals

Sorry but I'm not really sure about that.

That's not quite what we had in mind.

I'm afraid I'm not convinced by that.

Offering Counter Proposals

Instead of ... how about?

Could ... instead?

Perhaps a better idea would be to...

Unit 4: Reaching Agreement

Bargaining

Provided that ... then we could accept

If you can guarantee that ... then we will accept the proposal.

If you can ... then we are prepared to...

Persuading

I know you'll agree that...

I'm sure you'll agree that...

Giving Reassurance

I can assure you that...

I'm sure you'll agree that...

Checking You've Understood Correctly

I'm sorry, did you say … ?

I'm sorry I didn't catch that.

I'm not sure if I've understood you correctly.

Showing Understanding

Yes, I see.

Right.

OK.

Clarifying

No, not exactly.

That's not really what I meant.

What I wanted to say was …

Unit 5: Involving Others

Taking Turns

… what do you think?

Let's ask … about that.

I'll have to check with …

I'm sure you'll agree …

Making Decisions

I think I will.

I think I'm going to …

Asking and Answering Questions

Can you tell me … ?

I'm afraid I'll ask to …

That depends.