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TURNS.
In Italian culture to interrupt someone who is speaking is considered to be very
rude and it’s not accepted, while in other places it’s not so impolite as here.
Also talking over someone else (over-lapping) is considered annoying and
impolite because it doesn’t permit to someone to finish what he was saying.
This difference is not related only to culture: about age we can say that a child
who interrupts adults it’s considered more impolite than other situationsò. In
relation to gender it’s possible to notice that usually the fact that men interrupt
a discussion is considered less rude than a the case in which women do it. Turn-
taking mechanism is “connected to the right to speak”;
The right to speak is called the floor. Speakers can hold the floor when they
speak:
Take the floor → when they start speaking
Yield the floor → when you allow someone else to speak
To open the floor is an invitation to speak, to give the possibility to someone to
take the floor.
How do participants to a conversation manage turns? → Turn – taking
mechanisms 41
Point where a switch is possible → Transition Relevance Place (TRP).
These are moments in conversation in which is possible to speakers to switch.
Rules of next speaker selection
“Current speaker selects next speaker”:
The speaker gives the right to speak to another participant directly →
Now, we’d like to hear Jim’s view on this. In these
Or more indirectly, by leaving the floor open → who wants to cases we
speak can take the floor. Any other opinions or further comments can
on this matter? decided to
Or by signalling their turn is over. take the
floor and
End of contribution can be signalled saying it directly or in other talk.
different way:
Falling Intonation and pause, vocal signals such as ‘mmm’ or ‘anyway’
Eye contact, body language, voice pitch (extra-linguistic signals)
These are the ways in which the speaker decides to end its contribution to the
discussion; but also other participants can ask the floor by interrupting the
speaker, which could be considered rude, or waiting for his Transition
Relevance Place.
“A next speaker selects himself” → when someone decides they are going to
start talking. Relevance of TRPs → TRPs:
Natural breaks (pauses for breathing, end of contribution, completion of
syntactic unit); in these occasions people can find a moment to take the
floor.
Speakers can ignore a TRP not to allow the floor to other participants by using
some ways to avoid other person to interrupt → Creation of an ‘unnatural
break’ > mid-sentence
Masking of TRP:
Turn-threatening noises (e.g. Ahhhm and other fillers) → warn speakers of
continuing speech and threaten participants to not take the floor.
Turn-completion unit → a speaker announces that he has a story to tell
and other speakers have to wait until the turn is complete.
Other TRPs may be ignored.
What do other participants do when they are not speaking? Back-channels →
verbal or no-verbal way to react to what speaker is saying but without
taking the floor. Taking the floor taboos about not interrupting in many
cultures Silence
There may be short pauses between turns, for example breaths or pauses to
think about what to say. There is an acceptable length to a pause between two
42
turns: when a pause is longer, it may convey a specific meaning. In
transcriptions transcribers mark the length of the pause (.= short; number of
seconds if it’s longer because it could have a meaning)
Attributable silence → pause with a meaning → in this case thanks to the
pause John can already foresee her answer because Brenda feels guilty and
ashamed because she has forgotten the promise.
In the second example the lecturer asks
John: Did you feed the dog? directly to one of a student a question; to
show the over lapping speech the [] are
Brenda: [long pause] No. used. The lecturer ignores the first
student even though she gives the right
John: I’d told you to do that before I answer because it was not polite to
left. answer without having the floor and to
overlap the other boy. So, he ignores her
Brenda: I know, I’m sorry. I forgot. to say her that it’s not her turn to speak.
Pre - Sequences
Conversations are organised in pre-sequences. Certain utterances that are
considered precursors to something else; they give us a clue about what will
happen later.
Attention getters → Hey / You know something? / Excuse me.
The expected answer could be “Yes, What?” According to the different kind of
conversation or the relationship we have with the other person the attention
getters used will be different. After the initial exchange conversation can
continue. They occupy a role between the “formal and content aspect of
conversation”
Pre - Sequences Attention getters
Guess what?
You’ll never guess!
Pre - Announcements We are telling the other person that after this pre-
sequence an announce is coming.
Are you doing anything tonight?
I’ve got two tickets for the rugby match
Pre - Invitations It’s not directly a question or an invitation, it’s a
way to test the other person and it the answer is
positive then the speaker can make the invitation.
Watch it
Pre - Threats If the other person will keep doing that action, a
threat will come.
Inquirers → before a They are often used in contexts as in shops:
43 I wonder if you have X?
request Do you by any chance have X?
Does your shop carry X?
If the answer is positive the conversation can continue and become a buy-
selling sequence.
A: Are you doing anything tonight? -> pre-invitation
B: Why are you asking?
A: I thought we might maybe catch a movie.
B: Well, no, nothing in particular. What do you want to see?
Initial pre-sequence → Are you doing anything tonight?
The sequence is interrupted by another question: Why are you asking?
This phenomenon of overlapping is common insertion sequences
Insertion Sequences
Do not damage conversational coherence. Conversation is not stopped. The
“’turns’ in the talk are operating at different levels”. The flow of the
conversation is not interrupted.
Self-initiated repairs / Other-initiated repairs → usually corrections.
Sometimes they are used as ‘remedial exchanges’ → repairs:
Misunderstandings
Speaking out of turn
Strategic devices → used to gain time for thinking or preventing someone to take the floor.
Barrister → the twins Michael and
allan (.) live with the wife (1.0). Barrister → ALLAN. Ye:s.
Micheal is employed as an
apprentice butcher.
Client → oh not MIChael, ALLan. Solicitor → alrigh.
Barrister → (0.1) ALLAN is
employed as an apprentice
but[cher].
Other – Initiated repair → Client: because (1.0) he’s got a girlfriend – oh (0.5)
a woman and ah (0.5).
Self – Repair → even if there is no apparent error.
Recognize the Insertion Conversation without insertion
sequence sequence
A: You know that new film that’s on A: You know that new film that’s on in
in the Odeon? the Odeon?
B: Yes? B: Yes?
A: Do you want to go and see it A: Do you want to go and see it
tonight? tonight?
B: what time does it start? B: Yeah, why not?
A: Eight thirty-five.
B: Yeah, why not? 44
Difference between telephone calls and face-to-face conversation.
Face – to – face → non verbal communicative methods to regulate the
interchange.
eye contact (establishing turns) Difference with
body posture computer-mediated-
getting up from chair -> pre-sequence for taking communication as well.
leave Preference
Preference indicates the default opening / response to a given speech act.
Markedness → a marked sequence is more complex → they are dispreferred
because more effort is required; dispreferred behaviors are less effective.
Generally, some openings and responses are always preferred, others are
always dispreferred.
In a conversation on the phone: DEFAULT, preferred response
A: Could you help me lift this box, please?
Dispreferred: B: OK [goes over and helps a lift box]
Who is the
party I’m Marked, dispreferred response (denial)
speaking to A: Could you help me move tomorrow morning?
there? B: Well, er, let me see, I have to take Cindy to nursery school
and take my mother-in-law who just has brokn her arm to the
Preferred: doctor and Fred my handy-man is coming over to fix the attic
Hello. window, so…couldn’t we make it some other day, perhaps, or
does it have to be tomorrow?
Adjacency Pairs
Patterns in conversations One utterance triggers a certain
Pairs of utterances response → The first part of adjacency
Collaboration obeys certain pair creates an expectation of a
rules particular second part.
Adjacency pairs are “two subsequent Question-answer
utterances constituting a Offer-accept
conversational exchange, or ‘turn’” Blame-deny, Etc
Preference Question > answer
structure Offer > acceptance
Invitation >
acceptance
Assessment >
agreement
Proposal >
agreement
Greeting > greeting
Complaint > apology 45 BM: You do language planning don’t
you?
DM: Yeah, I’ve stopped doing that
Blame > denial though. I did stop doing that last
week. SLA?
BM: I’m not doing that.
DM: Ah. We haven’t got many things
in common then.
BM: Wow. We’ve parted ways.
DM: That’s right. That’s right. Yes (2)
The Cooperative Principle BM: We’ll have to go out sometime
DM: Yeah.
“People talk with the intention to BM: Before we forget each other’s
communicate something to somebody” → faces // (heh heh) It’s true.
condition for all human pragmatic
activity. “No matter how one may try, one cannot not communicate”.
This principle is at the basis of communication and it says that every
participant in a communicative event assume that the other person is
cooperating with them; contrarily the risk are issues in communication and
miscommunication.
Users do not always Speakers often “mean more than they
communicate: say” Leech:
What they want to operates in a concrete context
What they think they do relies on the Cooperative Principle
It’s like people are always communicating between them because
communication it’s not just verbal language but can be done also through non-
linguistic elements as silence or gesture. People can tell what they say or they
do but they cannot