vuoi
o PayPal
tutte le volte che vuoi
Meeting are the basic building blocks of corporate existence but sometimes they don’t work as they should,
they don’t achieve what they set out to do. For reason lots of companies are offering help! We see how the
meetings that happen in the corridor are more useful that others by cause people are spontaneous and they
don’t feel the pressure of big meetings tend to be hold either to share information or to solve problems. In
the first case Roger New suggest to use problem-solving so at the end of the meeting people will remember
what they heard, they will pay attention to putting solutions into practice. Mr. Bradford, a professor at
Stanford business school, also meeting often thinks waste huge amounts of time and that the way to get a
good decisions s to frame the question carefully.
Unit 4: the real -time economy
Information is a key resource for modern businesses and information management has a direct impact on
efficiency and performance. Information flows between the different parts of a businesses information
system ( people, procedures, resources) in the form of data, voice, text and images. Information technology,
hardware and software, allows this information to be gathered processed, etchanged and stored. Managers
are thus able to analyse developments in their business in real time, i.e. instantaneously, in order to solve
problems and exploit opportunities. Information systems are connected to interval and/or external networks
( internet/intranets/extranets) and must be secured against attack.
Glossary:
Verbose: using more words than necessary
Quest: search
Shoot in the dark: guess
Spell the death off: announce the end
How about now?
Gary Reiner is chief information of General Electric and he hands the most important initiative of it: digitising
or computerising as much of its business as possible and it means not any buying or selling things online but
setting up a digital nervous information system that connects everything involved in the company’s business.
All the GE’s senior Managers have a dashboard with green, yellow and red lights that signal the status of
programs if one of them stays red or yellow for too long they get the system to email the people in charge
via the network. In years to come many companies will use inf. Technology to become a ‘ real-time enterprise’
organisation that is able to react instantaneously to changes in its business ( new economy). It also means
the use of new hardware as a wireless sensor that will improve the gattering of the new info overboard.
Software that will suggest way of optimising the supply chain or automatic the response to certain kinds of
new information. The consequences will be a more fluid economy and maybe more volatile.
Unit 5: the place of change
The rapid pace of technological development is affecting every aspect of our personal and professional lives.
Consumer electronics products are making our lives more comfortable and entertaining. New and more
innovative models are coming onto this almost saturated market all the time.
The facility of browsing and uploading onto or downloading from the internet has changed forever the way
we work and view the world. Nanotechnology is a new growth market, which promises to bring smaller,
lighter, more portable technology, more deeply changed our lifestyle than in the field of mobile
telecommunications.
Glossary:
Start-up: new, recently formed company
Untapped market: potential market which hasn’t yet been exploited
Saturated (market) where there are more goods than people who want to buy them.
The march of the mobiles
Mobile phone are the most widespread communications devices, computing devices and consumer
electronics products.
Everybody have a mobile phone also, poor people, children from 4 to 8 years and cars, house hold appliances.
For that reason, the industry is looking for new sources of growth, since it will not be able to rely on subscriber
growth for much longer. The industry hopes that people will do more phone calls and their tactic is to make
cheap calls at home over fixed-line networks; the other one is to extend mobile convergence so that people
can make calls wherever they are, it is already available in underground railway and within two years it will
be on airplanes. The market will never be sutured because industry is already thinking about stream music
and other downloads in the dead of night so even being asleep nothing prevents you from using your phone
Unit 6: the power of persuasion
Advertising is a means of communication between an organisation and its target audience using space or
time purchased in the media (tv, radio, magazines, newspapers, websites, billboards, etc.).
Business generally use the services of advertising agencies to create advertising campaigns that use
combinations of commercials, posters, print adverts or internet pop-ups in order to publicise their products
or services and persuade consumers to buy. Increasingly, advertisers are using other forms of promotion
such as instore displays, product placements and product demonstrations to draw attention to what they
eant to sell.
Glossary
Go down the drain: be waisted
Splurge: spend a lot of money
Relentlessly: continuously, without stopping
The harder hard sell
It was Lord Lever Hulme (the British soap pioneer) who complained about the fact that he wasted half of his
business budget. In advertising pout, today there are more different technology as internet which simply
make traditional marketing so longer now.
You can choose a lot of different ad. From public relations to straight mail, in-store displays, business-to-
business from telemarketing, exhibitions, sponsoring events etc..
People sometimes don’t know which advertising Is better than the others. Is it better to put an advertising
on a newspaper or the internet? Rupert Howell said that tv never killed radio which in turn never killed
newspaper. Advertising industry is relentlessly.
Unit7: in the name of the law
The activities of all companies are subject to national and international laws, which lay down the conditions
under which they can operate in their home markets and abroad. Companies and individuals use the services
of a law firm or of a corporate legal department to take legal action or to litigate in order to obtain
compensation for harm they have suffered. Both sides in a lawsuit are represented by their lawyers ( use
attorneys); the plaintiff or litigant brings the lawsuit against the defendant. Business can be sued if they fail
to respect their obligations under the law. Most lawsuits are settled out of court through negotiation
between the two parties.
Glossary:
Bubble Wrap: protective plastic film used to protect goods
In retrospect: looking back to the past
Blunder: Mistake
Teeter: be in danger of falling
Trigger ( n): mechanism that activates a process; (v) to activate)
Get out of hand: become unmanageable.
The people vs the USA
Sealed air, the manufacturer of Bubble Wrap made a mistake buying a company that now is about to be
bankrupt from asbestos litigation. When word of the litigation (contentious) spread, Sealed Air’s shared and
Bonds were both hit hard. Sealed Air, as defendant, is already paying a higher cost for lawyers, and a higher
cost for capital. Because litigation risk is difficult to analyse, when the financial markets do wake up to these
concerns, they often panic. Litigation is not the trigger for a company’s share price decline but rather the
result because any company whose share price falls sharply, is exposed to legal action. Why shouldn’t a
company that does something wrong pay the price?
The trouble is, there is no incentive for a plaintiff lawyer, or a jury, to weight up the broad-er economic
consequences of huge awards against companies, especially multi-million-dollar punitive damages. Pushing
for reform would no doubt be easier if there were more precise information about the cost of litigation also
because most of them are threatened and settled, leaving no financial trace.
Unit 8: keeping it exclusive
Brands are more than just product names. They are a mark of quality, and it is the brand name that
distinguishes a product from other similar products and gives it a brand identity. Global brands have the
ability to cross both geographical and cultural boundaries, building international reputations of quality.
Creating brands and brand awareness is the job of the brand manager or brand asset manager. Once the
brand name has been established, the makers sometimes engage in brand extension, which involves using
the brand name on a range of products, in the case of luxury brands, companies have to be careful to avoid
overexposure, which could damage the exclusive aspect of the brand image.
Glossary
Staid: sober and unexciting
Accolade: prize, award
Back-end: behind the scenes administrative activities
Gucci has come through challenging times to see its fortunes rise again
Gucci is an Italian brand that was born in 1921 when Gucci Gucci opened an exclusive leather shop with
prestigious clothes, Hight-quality products making them status symbols synonymous with luxury. After Gucci
died his sons took his place and they expanded the brand also in London, Paris and other important cities.
There was a fall when his sons Aldo and Rodolfo took over the business because they pulled the brand to
different directions. Tom Ford and Domenico De Sole made Gucci rise again: the first one with different
designs of products from clothing to perfumes and the second one with communication campaigns and mark
strategies and his efforts were recognised by the European Business Press Federation which selected Gucci
as European company of the year from among 1000 other companies. Analysts still cite Gucci as one of the
stocks with the greatest upside potential.
Unit 9: the rewards of risk
Most business ventures start as investments by entrepreneurs, who hope to make financial gains or returns
on investment (ROI). Money for a new business may come from banks, or from venture capitalists and
business angels, who also give entrepreneurial advice. As business grow, they invest in their own projects in
order to increase profits and dividends for shareholders. Some businesses such as insurance companies and
investment banks employ professional fund managers to oversee investment portfolios of different types of
shares ( US stock) and bonds on the global stock market as their main profit-making activity. Although all
businesses aim to make a profit, some organisations think it is important only to make ethical investments,
possibly with lower returns, in projects that, for example, don’t harm the environment.
Glossary:
Folly: foolishness, lack of good sense.
Myopia: short-sightedness
Boom years: years of economic prosperity.
Freud, folly and finance
People make strange decisions about the future. Daniel Kamneman was awarded a Nobel prize in economics
for his work in the field of behavioural finance, a science which applies psychological insights to economics
and now he is in demand by investors from a