DIDN’T
a recognise
10 He will try to get promoted by any means, even if he hurts other people's
feelings. He is very :
b RUTHLESS
1 Consumers want products at reasonable prices and of a good
:
c QUALITY
2 Do you regret your company? Maybe, you will
stay:
b LEAVING
3 We were told to put it where it was usually :
d STORED
wasn’t the
4 It first time they had been how it worked.
a TAUGHT
5 The advantage of working for this company is that all employees
themselves as a member of a team.
c PERCEIVE
6 The company insists that all their products are in respect of
their quality, specification and look:
d UNIFORM
7 Yesterday evening the phone rang three times while we
dinner:
a WERE having
8 I bought a new jacket last week but it yet:
HAVEN’T
c I WORN
9 He in a bank when he met his wife:
b WAS working
10 Before these articles left the factory, each one was thoroughly
:
d INSPECTED
1 A sole trader is a business that is owned by :
a ONE person
2 In a Private Limited Company (Ltd):
d Shareholders can sell their shares only if they offer them first to
the other shareholders (LA PIU’ LUNGA)
3 A Partnership is an association of :
a Two or more PERSON
4 Our company will be a product over the next few weeks:
a PROMOTING
5 This particular of cell phones has very few apps:
a NAME
6 In department stores, very useful when
introducing new products to customers:
a DISPLAYS
7 Those shoes are produced in South Korea and are not very , because
the labour costs are lower:
a EXPENSIVE
’
8 We don t any chips in our farm in USA. We make them in China:
a PRODUCE
9 I think we cannot earn in this business:
a ANY money
10 She (wait) for me when I arrived:
d WAS waiting ’
1 Which of the following is not a green economy s action:
company’s
d TO IMPROVE impact on the environment
2 What are job-spinning projects:
a Projects that are climate friendly in energy, manufacturing, waste-
management, ecotourism, agriculture and mining (LA PIU’
LUNGA)
3 A company is behaving ethically:
c IF REDUCES its impact on the environment
“ Ethics”:
4 Definition of Business
a The critical, structured examination of how people & institutions
should behave in the world of COMMERCE
“
develop”?
5 Which suffixe can you add to the word
b MENT
6 Which options is not a ways of expressing contrast in English:
c OFTEN
7 all this splendor, the beginning was extremely frustrating:
b IN SPITE of
8 They are going through hard economic times, things have improved
a little recently:
b ALTHOUGH
9 The region has considerable energy resources, it also has major
problems:
c EVEN though
10 satisfactory economic growth, the drop in unemployment is
stagnating:
a DESPITE “
retailing”:
1 Which definition does not explain the concept of
d Retailers are at the beginning of the SUPPLY CHAIN
2 Who is responsible for the management and operation of an individual store:
a STORE Manager
3 Which of the following words is used with MAKE:
a DECISION
4 Which of the following words is used with DO:
d YOUR best
5 Choose the correct form for defining retail strategy:
a PEOPLE-oriented business
6 Many retail jobs involve:
b SELLING or buying from sellers
7 Retailer employees work:
c Long hours and for relatively low REWARD
8 Choose the correct order of these models in a business pyramid:
a SALESPERSON, buyer, department manager, store manager
9 Which of the following compound nouns is not correct:
d PURCHASING free ’
10 Our are slowly rising, so we don t need any changes in marketing
campaign at the moment:
a PURCHASING power
1 In the process of franchising:
d There is no business relation between franchisor and
FRANCHISEE ’
2 Franchising models don t include:
d Manufacturer - MANUFACTURER
3 Franchising advantages:
d A LOSS of control for franchisees
4 Which of these words is not an adverb of time:
d THERE “
ness”:
5 Which of the following words can form a noun with the suffix
a EFFECTIVE
6 Will a franchise necessarily be successful?
b NO
7 Which functions are performed by franchisor:
d TO DISTRIBUTE the franchisor's goods or service
8 A bad franchisee can damage the public's goodwill inferior
goods and services:
a BY providing
9 They have expanded the seating area and they want to expand
the restaurant itself:
b ALREADY
10 Well, I not sell the company:
c AM/going
’
1 What s the E-Commerce:
d The opportunity to buy and sell just on the an individual
MARKET
2 The acronym used for e-commerce is:
c EC
3 In the e-commerce, there are business transactions between:
c BETWEEN companies or between companies and their
customers
’ “ frenzy”:
4 What s the meaning of dotcom
b Going mad for the WORLD OF INTERNET
5 What do people use the Internet for:
d DANCING
’ “
transaction”:
6 What s the meaning of
c BUSINESS deal
7 Which the correct form:
a LAST BUT not least
8 They introduce the new marketing strategy in the near future:
b WILL “ will”
9 The negative form of is:
c WILL not
10 What you do:
a ARE/going
1 Punctuality is a necessity in:
a GERMANY
2 The have a great respect for privacy:
b FRENCH
3 The way of doing business in each country depends on:
c Local MENTALITY
4 The Japanese:
d PREFER not to use the word no
friendly”
5 "Be is:
b A NEGOTIATING tips
6 Bargaining customs are:
d VERY DIFFERENT around the world
7 Which of the following adjectives cannot be used with the prefixe il:
b SIMILAR
8 The imperative:
c It is never used to give strong ADVICE
9 It is used to give orders or instructions:
d MAKE an offer
10 If I have to finish in one month, I to have an extra designer:
a WILL need
1 Communication is:
a AN ACTIVE process
2 Communication is the act of:
a EXCHANGING information
3 The word communication is derived from communis (Latin) which means:
d COMMUNITY
4 Communication is the interchange between the sender and:
b RECEIVER ’
5 Is not one of the 7 C s of communication:
c CHARACTER
6 The steps make up the communication process are:
c EIGHT
7 The sender is also said:
a ENCONDER
8 Noise is:
a AN INTERRUPTION of the communication
9 According to the Bowman Communication model:
c The meaning of a message is the response it ELICTIS
“The message”
10 medium is the means that:
b The medium is meaningful, NOT THE CONTENT of the
message …
1 Come on , I really need this favour ! You will lend me your car , you?
WON’T
a …
2 Excuse , that pen you just put in your pocket is
a MINE …
3 Giuseppe Garibaldi , monument we saw earlier in the square , was
nicknamed “the hero of thwo worlds”
d WHOSE
can’t …
4 I find my glasses anywhere , them?
b HAVE YOU SEEN
I don’t one’s
5 know which of these two handbags I should buy. The red nicer
it’s …
, but also
c MORE EXPENSIVE
I’d realize I’m …
6 I know I told you do it, but now I not to it
c UP now …
7 I used to be able to speak German, but it .
I’VE
a FORGOTTEN IT
I’m can’t I’d …
8 sorry i be of service. gladly help you, if I
a COULD
I’m I’m …
9 sorry , but not sure I quite understand what you want, you be more
specific
c COULD
I’m …
10 sorry , I have no chalk for you to write on your blackboard . You
some in that drawer, though.
b MIGHT FIND
it’s sunny we’ll … we’ll
1 if go for a walk, but if I guess have to stay inside
a IT RAINS
It’s You’re …
2 not fair ! always picking me!
a ON
It’s You’re …
3 not fair ! always picking me!
d WITH
It’s …
4 really hot today , a cold drink?
b WOULD YOU LIKE …
5 John has good marks at school, but mine are
c BETTER
6 My brother is an absolute beginner when it comes to learning English, but I
… five years
c HAVE BEEN STUDYING IT FOR You’ve …
7 Next summer my wife and I are going to Greece . been there , you?
What’s it like?
HAVEN’T
a …
8 Sally invited me out to dinner , but I told her
I’D
a ALREADY EATEN …
9 The best option in life in not always
c THE EASIEST …
10 The game was exciting , it?
WASN’T
b
The pizzas are finally here ! You … have the Margherita or the Marinara.
1
The choice is yours
a CAN … Three
2 The service in this restaurant is awful. Can you believe it? quarters
of an hour for my main course , and there’s still no sign of it !
I’VE
a BEEN WAITING
There’s …
3 someone at the door , I get it?
d SHALL
world’s …
4 They say the oil reserves run out in about half a century . I wonder
how we will manage then .
b ARE GOING TO I’d …
5 This car has seen better days . buy a new one if I the money .
c HAD …
6 This package is really heavy ! Give me a hand with it , you?
c WILL
… I’m I’ll
7 to the airport? If so, could you give me a lift ? afraid miss my flight
if I don’t hurry up
a ARE YOU GOING?
8 When doing a multiple choice exercise , you should always read all the options
… a CAREFULLY
… don’t
9 You do this if you feel ready.
DON’T
c HAVE TO
… wasn’t
10 You feel guilty for what happened . it your fault
MUSTN’T
b
…
1 skateboard is this?
a WHOSE
…
2 Jack often his kite on the beach
a DOES fly …
3 What were you doing at 7:30 on Sunday evening? I
d WAS watching
I’m I’m …
4 sorry but not sure I quite understand what you want , you be more
specific?
b COULD …
5 When I have a cold , I always a lot!
c SNEEZE
… I’ll hairdresser’s
6 If I time, go to the
c HAVE
…
7 What time to bed during the week?
a DO YOU USUALLY GO
…
8 you ever visited London?
a HAVE
… Mary’s or
9 school do you go to? St. Highlands?
c WHICH
I’m It’s …
10 not going to watch this film.
b FRIGHTENING
…
1 They a beautiful house
a
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