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Forward Integration of Luxury Companies
• stores fully owned by the parent company, under the company’s DOS (directly operated stores): direct control (examples: mono brand stores, official stores). There is a trend of luxury companies to follow forward integration strategy, in order to gain more control on the retail system. In order to be present at international level, brands need financial resources which can arrive from a specific holding buying the brand. After the acquisition of brands from foreign companies, the number of DOS doubled (example: Gucci and Bottega Veneta. LV is the only luxury brand in the world that sells brand products only at DOS, no franchising).
• CONGLOMERAL DIVERSIFICATION/CONGLOMERAL PURE DIVERSIFICATION/PURE DIVERSIFICATION: a company enters a new sector that doesn’t have any synergies with the company’s original sector both in marketing terms and in technological/productive terms. Expanding into unrelated industries (no synergies).
Example: Benetton and Autogrill.
Advantages of CONGLOMERAL DIVERSIFICATION: in this case the value for shareholders comes from the fact that the power of the brand is increasing by enlarging the boundaries and by applying a specific brand to other sectors. Shareholders can gain because we are adding a new profitable activity to the previous one. Another advantage of this diversification strategy is the fact that the new activity is completely separated from the other one in terms of demand, partners etc etc so risks can be fragmented (for example in case of failure/strategic errors, the reputation and image of the first activity won't be affected in a dramatic way because the other activity has its own identity. The losses of one activity cannot be applied to the other activity).
- CORRELATED DIVERSIFICATION: in this case we can observe marketing synergies or productive synergies. For example: Armani Casa (Armani is entering a new sector but using the same brand. No productive
Advantages of CORRELATED DIVERSIFICATION:
Increased value for shareholders through the exploitation of strategic links between businesses:
- Capacity transfer between businesses (example: presence of external supplier to produce furniture Armani company's but marketing capabilities);
- Sharing facilities or resources to reduce costs;
- (Generally) adoption of a single brand name. For example, in the case of Armani, Armani is the umbrella brand, and the diversification activity (furniture) is represented by the sub-brand Armani Casa.
Correlated diversification is one of the most used diversification strategies within luxury and fashion industry. This strategy is related to the phenomenon of MASSTIGE (luxury brands have to trade down. How can they trade down? Through correlated diversification. For example, the case of Armani Exchange is not an example of correlated diversification because it is still in the core business of the brand but if Armani invest
more and more in furniture, perfumes etc etc this is correlated diversification). Examples of correlated diversification: L'oreal is one of the most powerful multinational company in the world, with a high level of diversification. All brands in the slide are owned by L'oreal. Correlated diversification based on productive/technological synergies. Behind all brands there are the capabilities/know-how/expertise of L'oreal. There is a differentiation in terms of prices and across segments. L'oreal, Consumer segment: the lower level, Maybelline and Garnier different prices and value proposition. L'oreal Professional segment: professional, Matrix and Kerastase. L'oreal Luxury segment: high-end offer by Helena Rudy, Lancome, Yves Saint Laurent. Cosmetics: Vichy, La Roche-Posay. (cosmetics + pharmaceutical). DIVERSIFICATION GROWTH STRATEGIES: IMPLEMENTATION METHODS - Internal expansion (internalization): to create from scratch a new company. The firm decidestoinvest with its own capital in new activities creating new branches (very common in correlateddiversification but not for luxury). Just one company.
External expansion: there’s a partner, another company. The firm decides to invest in externalactivities through different processes:
- Merger: the merger is an operation through which the acquired company cesses to exist andbecomes part of the acquiring company. The legal entity of the acquired company will be lost. Outcome: the acquiring company enlarges the dimension of its organization and perhaps the clients/market of the acquired company will switch to the acquiring company. The acquiring company will also acquire the resources (tangible and intangible) of the other company.
- Acquisition: The acquiring company obtains the majority stake in the acquired company, which does not change its name or legal structure (very common in luxury sector, LVMH won’t buys Fendi, which is still Fendi. It lose its legal name.
diversification strategy, while Luxotticanew profits. Licensing can occur between two companies operating in the same country orbetween two companies operating in two different countries. In this case licensing agreementcan also be an entry mode strategy).
M&A IN LUXURY INDUSTRY
Merger: the acquired company ceases to exist.won’tAcquisition: the acquired company lose its legal entity.M&A in luxury industry have characterized the strategies of the majority of luxury corporations,acquisition more than mergers. Why acquisition? The aim of luxury corporations is to add marketshares. The decision of buying a brand (for example Fendi) is just the first step of the strategy. Inthe fashion and luxury industry it is important to choose how much should be integrated, the mostcomplex part is the decision whether to integrate the newly acquired organization and what degreeof autonomy the acquired management should be granted (key dilemma). Why is it a dilemma?Because the fashion
The industry is based on creativity (artistic dimension) and if the artistic dimension (such as fashion designers, etc.) of the acquired company doesn't feel free to express its creativity, there will be a departure of key creative talents, loss of know-how, and clash of corporate cultures (acquiring & acquired). So, there should be a balance between transferring knowledge from the acquiring to the acquired company (knowledge sharing), and the acquiring company should identify the best way of changing without influencing too much the creative vision of designers (employee retention). An intensive knowledge sharing with the acquirer poses the risk of changing and influencing too much the creative vision.
STRATEGIES TO AVOID FAILURES: THE ROLE OF HR
The key role in the acquisition strategy is played by the HR department, which has a strategic role as it has to identify different plans to follow in order to achieve the final goal: the growth of the company. There are two
-merger is particularly important, as it involves not only the integration of systems and processes, but also the alignment of creative visions and brand identities. HR can play a crucial role in facilitating this integration by ensuring effective communication, fostering collaboration, and promoting cultural understanding between the two companies.3. Building a strong leadership team: a successful merger requires strong leadership that can effectively manage the integration process and drive the combined company towards its goals. It is important to identify and retain key talent from both companies, and to create a leadership team that is capable of navigating the challenges and complexities of the merger. This team should have a clear vision for the future of the combined company and be able to inspire and motivate employees towards that vision.4. Communicating effectively: clear and transparent communication is essential throughout the merger process. Employees from both companies need to understand the reasons behind the merger, the goals and objectives of the combined company, and how their roles and responsibilities may change. Regular updates and open dialogue can help alleviate uncertainty and resistance, and foster a sense of unity and shared purpose.5. Managing cultural differences: mergers often involve bringing together companies with different cultures, values, and ways of working. It is important to acknowledge and respect these differences, while also finding ways to bridge the gaps and create a unified culture. This can be achieved through cultural integration programs, cross-cultural training, and creating opportunities for employees to collaborate and learn from each other. By managing cultural differences effectively, companies can harness the strengths of both organizations and create a stronger, more innovative and competitive entity.M&A tightly focuses on managerial business, such as markets and commercials, leaving out the creative part of the organization acquired.
The key people of the acquired company enable the head of the group to maximize on the synergies developed. This final statement means that the management of the acquiring company has identify the key roles (for example, fashion designers, tailors) in the acquired company and create a loyal/trusty relationship with them by listening to them/recognizing their values/let them be present in meetings and in the board).
LVMH VS KERING
The main target companies in M&A transactions undertaken by two French holding companies are identified in the historically grown organizations in terms of quality and production expertise. Companies like Gucci, Sergio Rossi, Bottega Veneta, Brioni, Pomellato are now part of the "business park" of Kering holding.
LVMH, as opposed to Kering, has a product portfolio with a high diversification rate.
monitoring organizations operating in different industries such as wine and spirits, fashion and leather garments, perfumes, cosmetics, jewelry. LVMH has also undertaken M&A deals to add items within its value chain, through acquisition of distribution channels, such as Sephora, and communication (Group Les Echos).
2. RETRENCHMENT
- Turnaround - downsizing existing company/divisions. The company cannot sustain anymore its previous position/its goal. The company decided to reduce both its dimension and the activities in the current divisions of the company.
- Divestiture - selling off existing divisions/subdivisions. Example: Turkey. External conditions/elements are affecting the country. And so, companies are investing less in Turkey and customers have the same purchasing power that they had 2/3 years ago. In this situation companies that have already invested in Turkey may feel obliged to sell some divisions of the company.