Arianna di Arianna
Habilis 1947 punti
Reclamo per mancata consegna di merce

Dear Sir,

On 18th June last I sent you an order for ten copies of English and Businness Correspondence by B. J. Forrester, stressing the importance of delivery by 5th September at the latest, the date on which the new school session was due to begin.

I have received no acknowledgment of the order, nor have the books been delivered.
Failure to receive them on time is causing serious inconvenience and I shall be glad if you will look into the matter as one of urgency and let me know when the books may be expected.

Yours faithfully.
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