inglese - Appunti

Advanced skills in international communication (SEM0070 Inglese)

Introduction to the course

- Lesson: 22 September - 25 November

- Book for the exam: Communication business in English (code generated for the class to enter the platform of the exercise: DQ1A6Cl9)

- At the end of the lesson, last 15/30 minutes just for questions!

Exam (all on the same day)

• Translation from English to Italian (or from Italian to English, it is possible to choose)
• PowerPoint presentation (delivery, slides + handout)

It will be possible to choose between a professional or an academic presentation. It will last 5/10 minutes, no more.

It is necessary to have the minimum of the point in each part to pass the exam (18/30 each).

Evaluation criteria

Translation: delivery (move) – accuracy (precision of terms) – strategies (words you can translate, summary of a very long phrase)

PowerPoint presentation: delivery (verbal and non-verbal communication, as body moves during the presentation) - accuracy (grammar, lexis) - layout

What is Communication?

Communication is a process based on:

• Sender;
• Message;
• Channel;
• Environment or context;
• Body communication (verbal and non-verbal communication) and culture;
• Receiver.

Speaking about this phenomenon, it appears evident how culture can influence the process and the interpretation of that. This is the reason why, analyzing communication, we can notice the birth of different genres. The genre is a situation of communication or a literary typology of text. An example can be the formal letter, which has a specific structure to follow (created by the different traditions).

How to write a formal letter?

• Addresses;
• Date and place;
• Start (“Dear”, to whom we are speaking);
• Body (content with the subject of the letter);
• Enclosure;
• End (Kindness to maintain the relationship with customers);
• Signature!

The formal letter will be part of texts we will translate for the exam, so it is useful to create a list of terms like “distinti saluti”, “cordiali saluti”, ...

The Communication structure

Communication is not just speaking to a person, but it also includes non-verbal language. The most important parts of the process of communication are:

• Language (Italian, French, English, …)
• Paralanguage (how you say something: in a sweet way, in a bored one, …)
• Kinesics (how you move when you’re speaking)

To speak in public and not to be nervous, just relax by breathing and visualizing what you love (an image about something you like). Then, when you’re speaking, look at the same person and change person just when you change.