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Delegation and Information in Empowerment Content
Delegation and information are two key elements that define empowerment content. When performing a job, it is important to gather the necessary information, seek input from others, and take personal accountability for the results.
In an organization, the hierarchy exists but is not highly relevant, resulting in fewer procedures as people already know how to perform their tasks. Some organizations rely on standardized rules, while others prioritize knowledge.
Horizontal and direct communication is emphasized, with frequent communication between different phases and direct content.
The organization is team-oriented, consisting of multiple teams and task forces.
Vertical Organization
According to this framework, efficiency is achieved through a strong vertical structure characterized by:
- Specialization of tasks and a strong division of labor, with each worker focusing on a specific set of activities.
- Hierarchy, with each level having its own level of authority.
- Rules and procedures.
divisional structure, so a division of structure in different business units. This is a way to move from efficiency to flexibility because each division can be designed according to the needs of that specific problem/matter. Each division is an autonomous unit, self-contained.
What is interesting is that from this very simple framework, horizontal and vertical, uses what we called "Top-down approach". Remember when we discussed about strategies and structure: if I can describe my strategy in terms of flexibility or efficiency, I can also decide which structure implement.
Lezione 4 – 20/09
Exercise
Organizational perspective is different from the financial, accounting, strategic, marketing one. When explaining the structure of organization mindset, we've seen 4 ingredients that are the basis of the organizational structure. There are a lot of consequences. When we start looking at the organizational side of the company, we need to take into consideration all the 4
Orientation: what you want to measure is the level of differentiation. The second variable is integration. You look at this article you see that there is no differentiation. There are no differences in orientation.
Positive and negative effects of integration:
- (+) Integration means in order to find a consensus, an agreement with this group, people have exactly the same priorities, objectives, they're so similar so integration is something that is very easy to achieve.
- (-) Negative side is probably maybe the third orientation doesn't fit with the task they've first of all.
- (-) Without differentiation we don't have innovation, there are no variety of ideas.
Interdependence calls coordination; differentiation in terms of orientation calls integration.
Efficiency versus Learning Outcomes 2 dimensions: horizontal and vertical and 2 outcomes expected: the first one is flexibility and learning; the other is efficiency. To be more innovative, more able to learn, to be flexible.
youneed to work on the horizontal dimension. Second,if you want to achieve more efficiency the dominantstructural approach that you have to apply is morevertical. Each time you move towards horizontalsolutions you are increasing the probability to havelearning, flexibility, adaption and vice versa; eachtime you move towards vertical probably you're improving the level of efficiency inside the organization.Horizontal Features
- Shared tasks, empowerment
- Relaxed hierarchy, few rules
- Horizontal, face-to-face communication
- Many teams and task forces
- Decentralized decision making
Vertical Features
- Specialized tasks
- Strict hierarchy, many rules
- Vertical communication and reporting systems
- Few teams, task forces and integrators
- Centralized decision making
Structures and Efficiency vs Learning - part 2
Horizontal and vertical related to different types of structures. We have: functional structures; functional with cross functional teams and integrators; divisional structure; divisional
- structure;matrix structure; horizontal or modular structure.
- These are all pure structures that you can find in a company.
- In many cases global companies try to implement hybrid forms, so a mix of different pure organizational structures.
- Remember that we can move from one structure to another, from vertical/horizontal and vice versa because we've identified some very specific objectives like efficiency and learning.
- Organizational Charts / Centralization - part 2
- This organizational chart gives a precise set of information about the type of structure of the company.
- There are 2 things when you look at the organizational chart.
- Number of levels: you can count how many levels you have in the organizational chart picture. This is a sort of proxy of the centralization process.
- Centralization means the degree to which decision-making formal authority is concentrated in one area or level of the organization. A high degree of centralization means that a lot of decisions are
they’re organized in teams, group of people. Moreover, in case of a flat hierarchy people must be flexible, moving from one job to another one. Each structure has some positive (+) and negative (-) elements.
Functional structure Example of functional structure. By analysing the organizational chart, we can see the president or the CEO of the company, while below there is the Vice President. The two are linked by vertical line that means hierarchical relationship. If we look at the criteria of division at first level, what we see that there is a Vice President for marketing, one for engineering, one for manufacturing, for finance and below these positions we’ve substructures, such as a marketing, engineering, manufacturing and plant, finance, HR department, legal office.
Functional structure is based on functions, such as manufacturing, engineering, finance. Why they are functional? Because they have at least 2 elements: (1) There is a precise criterion of specialization in each