Modelli per lettere in inglese.

COMPLAIN Date

Dear Sir/ Madam, th

I am writing to complain about a flight to Florida with your airline that I went on 24

May this year. I was very disappointed with the services provided ,they were not as

promised in your booklet.

I should have attended an important business meeting in Florida and I had a flight

booked for 8.00 a.m . I arrived at the airport gate at 7.30 a.m ,however ,after

completing all the boarding procedure, I waited three hours before the departure. And

this was only the beginning.

The seats were uncomfortable and your staff seemed to haven’t any experience in

passenger service. Furthermore ,as regards food ,during eight hours I had only some

toast to eat.

I demand an immediate refund or I shall be compelled to take legal steps against you.

Yours faithfully th

29 November

Dear Sir/Madam,

I am writing to draw your attention to my month’s stay at your Falcon School of

Languages from where I have just returned . I wish to express my dissatisfaction with

what the school provided:

As regards learning English ,when I read your advertisement I thought languages

laboratories and mixed nationality groups could have give me the chance to improve

my English. Instead of these, most of the students were Spanish, classes were

overflowing and there were no laboratories.

To make the matter worse, no breakfast was provided. Not only did everybody have

to go to the nearest café but it also took about twenty minutes to get there!

Lastly, you advertise a “varied social programme”. However, volley-ball was the only

game that we played and although there was a lot to visit we went an only two or

three trips.

You can imagine how disappointed I am to have wasted my stay in this way. I

demand an immediate full refund ,or I shall be forced to take the matter further.

Your faithfully

INFORMAL Date

Dear Anne,

How are you? I’m fine. Thank you very much for your letter and your photograph.

You’re always so kind and I’m looking forward to meeting you. I’m going to pick you

up at the airport otherwise it would take you a very long time to get to my village!

You asked me what you should bring because you told me that in England it’s colder

than in Italy, but last winter it snowed here even if only for one day! I think you’ll

need the same clothes that you usually wear there. You’d better not forget your

camera! In Naples there’re lots of monuments and landscapes to immortalize! Finally,

you shouldn’t bring handbags but only a backpack ..it’s safer..

Now I’d like to tell you about my life. I’m twenty ,I go to university and I’m studying

English and French. In the future I hope to become an interpreter and to travel

around the world.

I live in a flat with my mother in Pomigliano, about twenty minutes away from Naples

by car. Then I have a lovely cat and it shouldn’t be a problem as you said that you

love animals. My mother works in an office in Naples, she is an accountant and she

goes back home in the evening. You’ll surely get on well with her and you’ll feel et

home!

Well, that’s all for now. We’ll see each other in three week’s time! Please let me know

if you have any problems .See you soon.

Love Date

Dear Pia,

It was great to read all your news. I’m sorry I have written so late but, as you know,

I’m working hard and I haven’t time to do anything.

I was so pleased to hear about your new job and your mother’s recovery ,but I

couldn’t believe my eyes! You wrote that you have passed your driving test even

though you have always been bad at driving…What a bloody miracle!

Thank you for the invitation to come and stay, but actually , I’ve already made plans

for the Summer .I’m going to France because my uncle, who lives there, has invited

me to stay on the French Riviera all month so I can’t miss this chance!

By the way, Giorgio phoned me. Apparently ,he was terribly sad and I’m not sure I

got it right about what happened. I only know they suddenly realised that they didn’t

get on well anymore. But I suppose there were other problems!

A part from that, I’m fine and my family is too. Even if we won’t be together in

Summer I hope to see you before you leave.

Anyway I’ll have to say goodbye now as my dinner is burning in the oven! Write soon.

Lots of love Ian

PS. Guess what! Maybe my sister is pregnant.

COMPLAIN/GIVING INFORMATION Date

Dear Sir/Madam

I am writing in connection with the information about the work camp in Kirby that I

read in the article in your newspaper . I wish to correct the information because I

worked in this place last Summer.

Concerning the students ,you have written that there are about thirty and mainly

French and Swiss. Contrary to this there were fifteen students at the most and from

different countries . In spite of this, making friends is very easy because many sports

activities are organised and you also have the chance to go for country walks,

surrounded by a beautiful landscape.

Furthermore, you were imprecise in giving information not only as far as the job on

these international work camps as concerned, but also conditions. Firstly, you do not

work all day because you have free afternoons and free weekends too. Then you stay

in modern wooden buildings ,you sleep in comfortable rooms where each room has a

shower.

For these reasons there is a great atmosphere, so working there is great fun.

Therefore ,I hope you will rewrite the article also to give your apologies to the

readers.

Yours faithfully.

GIVING INFORMATION Date

Dear Sir/Madam

I have just received your letter of congratulations ,I am therefore writing for

information about the three week that I have won.

First of all I am interested in finding out if the outward flight is free as well and if

someone will pick us up at the airport. Furthermore ,could you please let me know in

which hotel we will be staying and its address ?

The letter also mentioned that three meals a day will be served, however could you

perhaps tell me if there era set times to eat? Then, I would be grateful if you could

engage a guide and clarify what is meant by “spending allowance”.

We have chosen new York city and we would prefer to set off in the second week of

April . Lastly ,as concerning special arrangement could it be possible for you to book

a twin room?

Finally, I would appreciate it if you could send me all this information.

Yours sincerely. Date

Dear Sir/Madam,

I am writing on account of your advertisement that I saw in the magazine “Speak Up”

and I’d like to receive the information about your school.

As regards me, although I have been studying foreign languages at university for two

years, I have never attended an English school before. Fortunately my aunt lives in

Eastbourne, therefore, she is going to put me up as long time I wish to stay.

Firstly , I would like to know how many hours courses are per day, the number of

students in each class, especially Italians.

Secondly, could you specify when the courses finish and if any start in the second

week of July? I would appreciate it if you could let me know the cost and if it includes

something else, such as book or excursions.

Finally, I’d like to know whether the school has language laboratories. Moreover ,could

you tell me if it is far from the centre or if it is on local bus lines?

I look forward to receiving your reply.

Yours faithfully.

SEMIFORMAL/GIVING INFORMATION Date

Dear Tom Wilde,

We have just received your letter and we are flattered that you have chosen our

university for this interesting experience . I’m a student and the person in charge of

giving you the information you need.

First of all, I think it might be a good idea to come here at the beginning of March

when the courses restart and it isn’t too warm. You could choose from many English

literature courses from Monday to Wednesday but if I were you I’d also visit our

university because there are many beautiful old buildings, gardens and lovely places.

As far as accommodation is concerned you should stay in youth hotel if you want to

save or we could ask students to put you up. Then it’s best to bring only jeans, t-

shirts and casual shoes so you’re comfortable but you ought not to bring valuable

goods so you safe while you are walking about! Moreover, you should buy a travel

card to get about the city easily.

There are just two other things ,you should specify where you come from and how

long you want to stay. That’s all for now. We look forward to receiving your reply.

Best wishes.

INFORMAL/COMPLAINING/ADVICE/GIVING INFORMATION Date

Dear Christine,

Many thanks for your letter, I can’t believe you has got a boyfriend! I’m very happy

for you! You wrote me that you want to go on holiday in Dorset with him. By sheer

coincidence , I went there last summer so I’d like to give you some advice that you

surely haven’t found in the advertisement .

First of all, this cottage is a long way from Dorset and it’s best to take a mobile phone

or to go by car. Then If I were you I’d take winter clothes because the weather is cold.

Moreover, I suppose that two double bedrooms could be very much for you so it might

a good idea to find two friend to shave the cost.

Although Dorset is a little village, there are a great number of places to visit and a lot

of sports activities to do so take enough money for these. Before I forget..be careful

what side of the road you ride on! Lastly, write soon if you decide to go.

That’s all for now .Have a good stay and write when you coma back home!

Best wishes .