Lingua inglese (gestione aziendale) - Traccia

Pag. 1/2 Sessione ordinaria 2011

Seconda prova scritta

Ministero dell’Istruzione dell’Università e della Ricerca

RR9A - ESAME DI STATO DI ISTITUTO PROFESSIONALE

CORSO DI ORDINAMENTO

Indirizzo: TECNICO DELLA GESTIONE AZIENDALE

Tema di: LINGUA INGLESE

(comprensione e produzione in lingua straniera)

Fortune Goods

317 Orchard Road

Singapore

29 March 2011

Attn: Mr David Choi

Sales Manager

Everlong Batteries

171 Choi Hung Road

Hung Hom

Hong Kong

Dear Mr Choi

Re. Order No. 768197

I am writing to inform you that the goods we ordered from your company have not been supplied

correctly.

On 22 March 2011 we placed an order with your firm for 12,000 ultra super long-life batteries. The

consignment arrived yesterday but contained only 1,200 batteries.

This error put our firm in a difficult position, as we had to make some emergency purchases to fulfil

our commitments to all our customers. This caused us considerable inconvenience.

I am writing to ask you to please make up the shortfall immediately and to ensure that such errors

do not happen again. Otherwise, we may have to look elsewhere for our supplies.

I look forward to hearing from you by return.

Yours sincerely

J. Wong

J. Wong

Purchasing Officer