Concetti Chiave

  • Introduzione formale con diverse formule di apertura, adattabili a seconda del destinatario e del contesto.
  • Presentazione dettagliata dell'azienda, leader nel settore degli elettrodomestici, con enfasi sulla qualità e resistenza dei prodotti.
  • Descrizione dei microonde, progettati per ridurre il consumo energetico, disponibili in tre colori e con diverse condizioni di vendita.
  • Offerta di sconto del 7% per ordini superiori a 1500 pezzi, valida fino alla fine del mese.
  • Inoltro del catalogo e listino prezzi, con invito a contattare per ulteriori informazioni e sollecitazione per l'ordine.

Formule di apertura:

Opening Formula

- Dear Sirs (per impresa o società)

- Dear Mr./Mrs. (nome)

- Dear Sir/Madame (non si conosce nome e non sappiamo che sesso abbia)

1. Thank for the interest in my product/service

Thank you for you email of 14th February showing interest in our microwaves.

2. Introduce your company and products

==> We have been producing electric appliances since 1950 and we are leader in this field in Northen Italy.

==> We are well-known for our high-quality products.

==> We can guarantee resistant, up-to-date and high-quality products.

==> We offer a collection of 10.000 posters for sale.

3. Introduce the required product

Product Presentation

Our microwaves have been designed in order to reduce energy consumption and to be extremely fast and easy to use.

→ Eventually some prizes that the product won

4. Modelli e disponibilità
Our microwaves are available in three different colours: white, black and grey for each model.

5. Condition of sale
Our conditions of sale are as follows:

Delivery: 30 days from the receipt of the order

Price per unit:

→ As per our price list (come da listino prezzi)

- Model AB120: 120€ C.I.P. London (destinazione)

- Model AB121: 150€ C.I.P. London, etc.

Payment: in 15 days from receipt of the order by draft or bank transfer

• Packing: in strong wooded cases or in strong boxes

6. Sconto

Discount Offer

We are glad to inform you that for orders for more than 1500 pieces (not inferior than 1500) pieces, we can grant you (we are willing to grant you) a 7% discount on the total amount of your order.

→ We would like to let you know that this offer is valid only until the end of the month so we suggest you place an order as soon as possible.

7. Invio catalogo e price list
We are also sending you, in digital form (by separate mail), our latest catalogue together withour latest price list.

We are certain that you will find our prices competitive and our products up to your expectations.

8. Conclusione

Conclusion and Contacts

Please do not hesitate to contact us for any further information.

We look forward to receiving your order.

==> Yours faithfully,

==> Yours sincerly (se inizio con Mr./Mrs.)

==> Best regards (informale)

Name and Surname

Sales Manager

Vocabolario:

Terms: condizioni

Draft at sight: Tratta a vista

Bulk orders: Ordine di grande quantità

Sample: campione

Pattern: campione di materiale tipo carta da parati o tessuto

Premises: luogo dove il prodotto viene stoccato

Quotation: Prezzo che io offro ai miei clienti può essere più alto per tipi di produzione specifici o più basso per grandi quantità

Studia con la mappa concettuale

Domande da interrogazione

  1. What are the key features of the microwaves offered by the company?
  2. The microwaves are designed to reduce energy consumption and are extremely fast and easy to use. They are available in three colors: white, black, and grey.

  3. What are the conditions of sale for the microwaves?
  4. The conditions include delivery within 30 days from the receipt of the order, payment within 15 days by draft or bank transfer, and packing in strong wooden cases or boxes. Prices vary by model, such as 120€ for Model AB120 and 150€ for Model AB121, C.I.P. London.

  5. Is there a discount available for bulk orders?
  6. Yes, a 7% discount is available for orders of more than 1500 pieces. This offer is valid only until the end of the month, encouraging prompt orders.

Domande e risposte

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