Concetti Chiave
- Keep conversations discreet to maintain privacy and avoid disturbing others.
- Maintain a civil and pleasant tone during phone calls to ensure professionalism.
- Choose a quiet location with good reception for phone calls to avoid background noise.
- Turn off your phone in public places like cafés and cinemas to prevent disturbing others.
- Use hands-free devices while driving to ensure safety and compliance with regulations.
- Hello, can I speak to…?
- Can I leave a message, please?
- No, it’s Ok. I’ll call back later. (to an invitation to leave a message)
- Could I speak to Mr Burton, please?
- Hello, I’m ringing to…
- Extension 327, please
- Hello.
- Who’s calling?
- Can I take a message?
- I’m sorry, she’s not in at the moment.
- Trent Business Centre. Can I help you?
- I’m sorry he’s not here/in the office at the moment.
- Can I help?
- I’ll put you through.
- Could you call back in…?
• Speak softly so you don’t disturb other people.
• Keep your business private. Are you sure you want other people to hear?
• Keep a civil and pleasant tone, it doesn’t look good to shuot and get angry in public
• Pick your spot. Make sure you have good reception and there isn’t background noise.
• Turn it off in cafés, cinemas, etc. so the ring tone doesn’t disturb people.
• Use a hands-free phone when you drive. It’s dangerous to drive and talk on a mobile.
• Avoid using the phone while you are playing someone in a shop, at a public counter, etc.
Domande da interrogazione
- What are some etiquette tips for using a phone in public?
- How should one handle phone calls while driving?
- What should you do if the person you are calling is not available?
The text suggests speaking softly to avoid disturbing others, keeping conversations private, maintaining a civil tone, choosing a spot with good reception, and turning off the phone in places like cafés and cinemas to prevent disturbances.
It is advised to use a hands-free phone when driving, as it is dangerous to drive and talk on a mobile simultaneously.
If the person is not available, you can leave a message, call back later, or ask if you can be put through to someone else, as suggested by the text.
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